Facilities

Baggage Service
Please contact the Front Desk for baggage collection and storage.
 
The hotel will store overnight luggage for guests only when the returning reservation has been confirmed. 
 
Breakfast Buffet
Breakfast is exclusively provided for guests in residence and served between 6am – 10.30am at the Chala Restaurant located on the 1st floor. 
 
Breakfast Boxes
If you wish to have your breakfast arranged for an early departure from the hotel, please contact the reception one day prior. 

Check-in
Check-in time is 2pm onwards. 
Early check-in is applicable for the additional charge. 
 
Check Out
Check-out time is 12 noon. 
 
Should you wish to arrange for a late check-out, please contact the front desk where an additional charge will be applied subject to time and hotel occupancy rates. 

Doctor on Call
In the unlikely event that you require medical attention please dial `0` for assistance. Please note that you need to pay the doctor directly and a valid receipt will be issued for you to submit your claim to your insurance company back in your home country. 
 
If you feel more comfortable to visit a hospital, we recommend the services of the Bangkok Hospital, Chiang Mai which is 5 star hospital located within a 20 minute drive from the hotel.  Transfers to and from the hospital can be arranged by the hotel. Please dial ‘0’ for assistance.

Fitness Centre
The Fitness Centre is located on the 1st floor and is open between 6am-10pm daily.

Laundry
The service is available with same day delivery should you send your clothes before 8am. Please complete the form and notify our housekeeping accordingly. The hotel requests that you do not hang any clothes over the balcony. 

Limousine service 
Please contact our front desk for advance reservations. 
 
Mini Bar
Your mini bar is complimentary and restocked daily. Should you require other beverage items, please refer to the Drinks List and order from our Room Service. 
 
Pool
The hotel swimming pool is located the first floor and next to Huan Lhong Khao, it is exclusively for the hotel guest only. The swimming pool is opening hours daily from 06.00 AM. – 08.00 PM. Please note the depth of the pool is 1.5 meters. There is no life guard on duty and we strongly recommend keeping a close eye on children and inexperienced swimmers. Rules and regulations are sign posted next to the pool. Please read these before entering the pool. 
 
Reception
The reception is located at the front near the roa